Frequently Asked Questions
Everything you need to know about your next favorite piece of body jewelry.
What materials are used in Starfire Body Jewelry?
We prioritize safety and longevity by using only high-quality, biocompatible materials such as implant-grade titanium (ASTM F-136), 14k and 18k solid gold, and lead-free niobium.
How do I determine the correct gauge and size for my piercing?
Sizing can vary by anatomy. We recommend checking our comprehensive Size Guide or visiting a professional piercer to measure your current jewelry. Common earlobe gauges are 20g or 18g, while cartilage is typically 16g.
What is your return policy for body jewelry?
Due to health and safety regulations, we cannot accept returns or exchanges on body jewelry once the heat-sealed hygiene packaging has been opened or tampered with.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
Is your jewelry suitable for initial piercings?
Yes! Our implant-grade titanium and solid gold pieces are internally threaded or threadless, making them ideal and safe for both new piercings and fully healed ones.
How should I clean and care for my jewelry?
We recommend cleaning your jewelry with mild, fragrance-free soap and warm water. For gold pieces, a soft-bristled toothbrush can help remove debris. Avoid harsh chemicals or ultrasonic cleaners for jewelry with organic gemstones.